Frequently Asked Questions
Common questions about the TDT platform, clinic vetting, cost estimates and communication.
Answers below are general information only. Final treatment plans and fees must be confirmed by a licensed dentist based on your actual condition.
Is TDT a hospital or clinic?+
No. TDT is an independent cross-border dental clinic information and communication platform. We do not provide diagnoses, treatments or final quotes. All medical care is delivered by listed clinics and their licensed dentists.
How does TDT vet listed clinics?+
We follow a three-step process: document submission, expert review, and verification of qualifications and public information. Only clinics that meet TDT's display standards are listed. This vetting improves transparency but does not guarantee treatment outcomes.
Are the prices shown on the site final quotes?+
No. Prices are general references based on public market information. Final fees must be confirmed by the clinic after your examination.
How do I contact a clinic?+
You can submit your information on a clinic detail page or via the 'Contact a Clinic' flow, then chat with the clinic through platform messages.
Do I need to pay before consulting?+
No. Submitting information, initial chat and indicative pricing are free. You only proceed further after you've gathered enough information.
How do I reach TDT support?+
Use the 'Contact Us' link in the footer. We help with communication and information verification only; we do not make clinical judgments.